Fios fiber internet
Fios uses a fiber-optic network at eligible addresses. Ask which speed tier, download and upload performance, router and setup apply. Do not infer North Carolina Fios availability from a Verizon mobile or 5G Home listing.
Verizon home
internet & mobile.
Call Tarheel Connect to order eligible Verizon home internet or mobile service. Fios uses fiber; 5G Home uses wireless home equipment; mobile is a separate device and plan inquiry. Start with your address and tell us which service you want.
Call to order · (336) 420-9379Tarheel Connect · Independent authorized retailer.
Every day, 9 AM–9 PM Eastern.
Three services.
Different checks.
Verizon lists Fios fiber and wireless home internet separately. Phone coverage and a home internet address check answer different questions. Confirm the specific product before comparing plans.
5G Home Internet
Wireless broadband for the home uses dedicated Verizon equipment. The service needs its own eligible-address check. Confirm the available plan, equipment and self-setup or professional setup option.
Verizon mobile
Compare phone lines, device compatibility, coverage and number-transfer requirements separately from home internet. Use the existing Verizon mobile guide
Product context: Verizon’s home internet and availability. Plan names, equipment and terms should be confirmed for the exact address or device.
Know which setup
your order needs.
Fios fiber equipment, 5G Home equipment and mobile activation follow different processes. Confirm the applicable route and costs with the provider before accepting the order.
Fios: check the existing connection
Verizon determines self-install eligibility when ordering, considering an existing ONT, its condition and any wiring needed. Ask whether your property needs a technician. Verizon’s Fios self-install eligibility.
5G Home: confirm the equipment
Verizon describes a router and, where needed, a receiver. Professional setup varies by location, equipment and plan and is required for some services. Confirm the option shown for your address. Verizon’s 5G Home setup options.
Mobile: check devices and transfers
A device brought to Verizon must be unlocked and compatible. Confirm number-transfer eligibility; Verizon advises keeping the old line active until the new line is activated. Verizon’s device and number-transfer guidance.
BEFORE YOU ACCEPT
Tarheel Connect offers digital ordering assistance across the United States. Provider network availability remains address-specific. Confirm eligibility, the full cost, equipment, permissions and appointment details before accepting an order. This website does not book installation automatically.
Check the whole cost.
Then make the call.
Bring the plan or quote you are considering. Review monthly charges now and after promotions, included equipment, installation, optional features and switching costs.
Compare the full cost of fiber and broadband. For a move, use the internet move-in checklist to plan the handover.
Call Tarheel Connect about VerizonVerizon ordering questions
Availability, prices and provider terms need confirmation. Here’s where to start.
Contact Tarheel ConnectCan I order Verizon service through Tarheel Connect?
Yes. Call Tarheel Connect for authorized retail ordering assistance. Say whether you want Fios, 5G Home or mobile. Each has its own eligibility, costs and order steps.
Is Verizon Fios the same as 5G Home Internet?
No. Fios is fiber internet; 5G Home is wireless home internet. Confirm the exact service offered at your full street address and unit. Check Verizon’s home internet options
Does Verizon mobile coverage qualify my home for 5G Home?
No. A phone coverage map does not confirm home-service eligibility. Check the address for the home internet product separately. Verizon describes its coverage map as approximate, not a service guarantee. Review Verizon’s coverage map
Can I self-install Fios or 5G Home?
The answer depends on the product and order. Fios self-install depends on existing equipment and wiring; 5G Home setup depends on location, plan and equipment. Confirm the actual option and charges before ordering.
Can I keep my phone and number?
An unlocked, compatible device may be eligible. Confirm the device and number-transfer steps before cancelling the old line. Keep account passwords and transfer codes private. See the existing Verizon mobile guide
Are Frontier Fiber and Verizon Fios interchangeable?
No. Keep the specific service name and address check together. The North Carolina directory lists Frontier Fiber separately; a Frontier listing is not proof of Fios eligibility. Compare the North Carolina provider entries
Is this Verizon’s billing or technical support number?
This number reaches Tarheel Connect for sales and ordering assistance. For an existing account, outage or billing problem, use Verizon’s official support. Visit Verizon support
Official product sources
Provider information checked . Tarheel Connect is the independent retailer you’re calling. The provider links below explain products; they do not qualify a home.
- Verizon’s home internet and availability
- Verizon’s Fios self-install eligibility
- Verizon’s 5G Home setup options
- Verizon’s official coverage map
- Verizon’s device and number-transfer guidance
Official checkers open provider websites with their own terms and data practices. Enter details there only if you choose. This page has no address form and does not send your information to a provider.
Call Tarheel Connect to order.
Ask about Verizon, your eligibility and the final terms. This is Tarheel Connect’s sales number.